Thanks for the technicians report.
The critical alarm is fully operational and working perfectly, thanks to you all for your assistance in getting this issue resolved quickly.
Thank you for the terrific service Bob and Natalie.
Great job – Adam has been a delight!!!
(And extremely speedy!!!)
Thankyou so much for all your help – if those sewer pumps fail the Owners will not be happy with me!! J
Spoke to Adam while I was out and about – look forward to his report and further actions to take – – great work – as always – and impressive, thankyou!!
Thanks Gemma. Have to say that everyone I’ve dealt with there so far have been fabulous to deal with. Please pass around my thanks!
After a tremendous effort from the entire team we reached a final score of 97.2% for the Charter Hall FM Audit.
This is a reflection on the entire team at Raine Square, who is doing an exceptional job on a daily basis, not just in audit season.
Please thank every person that work under you if I do not get to thank them myself.
Everything is working well with no faults reported since the system was checked on Friday. Thanks again for arranging this work to be done so quickly. Much appreciated. A purchase order number for invoicing will be B 6….6.
Best wishes to you and your team for 2016, let’s hope it brings health, wealth and happiness for all.
Regarding the invoice, don’t worry, I have attached the two separate invoices on to the investment request so all good, because I wanted to make sure you get paid as quickly as possible the two payments may be a few days apart as I have already submitted the repair invoice in order to get it into the system.
Thanks for getting out and repairing the unit in such quick time, it is very much appreciated
Mario and Michael did a fantastic job, When you send the invoice please highlight the additional costs separately. I will send it to the accounts dept. Please note due to Christmas holidays accounts staff will not be available from the 23rd December to 5th January 2016.
The guys did a fantastic job on this installation and we are extremely please. If you can pass on my appreciation that would be great.
Thanks for the follow up
I would like to thank each and every one that helped to get us to an draft score of 99.66% in our OH&S Audit.
The auditor made comment that we have an exceptional team of contractors, but then we knew that already.
Thank you, and your team, for a job well done.
Brett Berkshire & Michael Thomas will not be available today, both have worked through the night to complete a critical project.
A big thank you to Brett Berkshire & Michael Thomas for what they achieved under all the adversities thrown at them.
For those of you who are unaware of what has transpired of the last couple of days we received a phone call from Allied Pumps on Tuesday afternoon (22nd) informing that Perth airport had low water pressure to a section of the airport that was affecting their ability to operate and urgently required our services to rectify. A plan was put into action in conjunction with Allied Pumps. Allied Pumps supplied a water tank and pressure skid, and we were then require to fit into the 100mm potable water main to boost the pressure until a permanent option could be undertaken. The next morning we sent up two of our top gun tradesmen and a box of Lego (materials we had in our store) to make it happen. After working all day and through the night the two guys had the airport back up to pressure and fully operational (not getting home until 6am the next morning on 24th). Amazing feat knowing all of the curve balls that were thrown at them by the airport.
A BIG well done to all those involved.
Thanks for the service report.
We were very happy with the service, and the manner and attitude of your technician Jake.
Thanks for having pump sorted
Your guy Brett done great job Rang ahead of time showed up as advised Communicated
Left no mess
And well mannered
Thank you for the works carried out on our site on 1/07/2015 which was carried out by Adam, he was very professional and was a pleasure having him onsite.
Adam was discussing that the Zenox pump had some issues so could you please send through our report and any recommendation you may have in resolving any issues?
The service by System Maintenance was excellent.
Have a good weekend.
Sorry for the delayed reply, the order number for the work is 056……
It was a good piece of work, maintenance and detective skills required.
The efforts to locate and rectify the fault are much appreciated, please pass on my comments to Tony.
Hi Bob…all your efforts and that of your company have been much appreciated…thank you
Can I confirm if there is any regular maintenance programme we need to set-up?
Hi Bob. Thank you so much for your prompt action and superb work. We are a very happy team at Karrinyup. You and Your guys will be highly recommended for future work in WA.
Thankyou your e-mail and report,
I look forward to Bobs quotation or the recommended repairs,
I visited site during your service visit and was very happy with the quality of work and work ethic of the technicians, Brett and Michael.
Thank you I appreciate it,
Had a very good call back from the Customer praising Jake Tascon for a very pleasant person and good to have somebody attend site with actual knowledge.
He was also very appreciative of the speed of our response and helpfulness in ensuring site attend.
Hi Phil…As the Safety Manager, I am very happy with the information provided, the time frames in following up request for quotes or work and with the quality of the work conducted.
Just to pass on some positive feedback.
It was great to have a tech on site that was courteous, knowledgeable and to the point. A great asset to your establishment.